Future-Proofing the Smart Grid

Case Study: Electric Utility for Large Metropolitan City

Are you looking to improve your customer experience and future-proof your business? Of course. Do you want to reduce power outages, improve response times, and integrate distributed energy sources? Definitely. We can help you reach these goals and future-proof your smart grid.

At E2E Technologies, our customers like our focus on end to end solutions for their smart grids. One of those customers is a worldwide leader in electricity and natural gas that supplies energy to more than 20 million people.

By investing in our monitoring, control, and automation solutions, our customer future-proofed its operations. Here’s how.

The Key Challenges

• Modernize an aging system where customers reported outages
• During a crisis or extreme weather, restore critical services faster to essential services and emergency first-responders
• Streamline equipment and personnel dispatch
• Improve the stability of the network
• Future-proof the network for the adoption of renewable and distributed energy sources

Our Solutions & Services

• Multi-year Proof of Concept implementation city-wide in a large metropolitan area 
• Implemented a Smart-Grid Project including advanced metering and distribution
• Deployed  NMS monitoring software  software utilizing a SaaS/Cloud-based solution 
• Provided strict security, redundancy, and high availability specifications
• Supported a large ecosystem of communication devices including private cellular network (Verizon), private unlicensed microwave backhaul, and unlicensed 900ISM devices
• Deployed approximately 250 Orbit cellular or cell+900ISM devices, several dozen GE Multilin Switch Controllers, and Intrepid PtP and PtMP backhaul

The Project Highlights

• New smart data insights allow for better planning for future growth
• Improved network performance and availability, with lower management costs
• The support team is notified of problems before customers call
• Ability to identify outage problems before equipment and personnel are dispatched
• Fewer truck rolls, leading to time and money saved
• Better detection of energy theft or loss
• Improved planning for supply and demand